Twitter allows you to search for any public content through the different terms below. As a general rule, anything you can search in Twitter natively, you can search in Zoomph.
Hashtags
Entering a search term #sports will pull in any tweet containing that hashtag for the period that the feed is active.
Use this option to monitor an event hashtag or a specific campaign hashtag.
When searching a hashtag on Twitter, you can pull in content from up to the last 7 days. Content beyond 7 days can be accessed upon request.
Mentions of a specific handle
Entering the search term @handle will pull in any tweet that mentions that handle.
Use this option to listen for all tweets that mention your brand (or your competing brands!).
When searching an @handle on Twitter, you can pull in content from up to the last 7 days. Content beyond 7 days can be accessed upon request.
Tweets FROM a specific handle
Entering the term from:@handle will pull in any tweet that originates from the handle.
Use this option to listen to all conversations for a targeted group of social profiles.
You can pull in tweets from a handle from the last 7 days, but Zoomph can also access up to the last 3,000 tweets from a handle upon request.
Keywords/phrases in a tweet
A keyword can be a single term or a phrase. A phrase defines two or more words that need to be next to each other - e.g. the term "Star Wars" will pull in all tweets that have the word 'Star' followed by the word 'Wars'. If you were to type in Star Wars without quotations marks, that will collect anything that contains the words 'Star' and 'Wars' anywhere in the tweet.
When searching an keywords on Twitter, you can pull in content from up to the last 7 days. Content beyond 7 days can be accessed upon request.
Fuzzy Search
Performs fuzzy matching by retrieving tweets which mention a specified minimum number of terms out of the terms specified.
Ex. fuzzy:2 cat dog hamster pig
In the above example, two of the four words would need to be in a tweet in order for it to be collected.
Tweets within a Geo-fenced area
Click on the Geo icon to allow you to listen to conversations originating from a specific location. This can be conversations from a specific city or even down to a building level such as a football stadium.
Ex. geo:-77.512126 38.891762 -77.203822 39.024979
The coordinates are SW Lon, SW Lat, NE Lon and NE Lat (The example is roughly the continental US).
You can refine your geo search by only pulling in content that mentions a specific term by adding that term to the end of geo coordinates:
Ex. geo:-77.512126 38.891762 -77.203822 39.024979 #starwars
That term will only tweets within those coordinates that use #starwars
Mentions of a domain
To search mentions of a domain, enter domain:zoomph.com.
Combinations of Terms
Many search terms can also be combined for additional specificity. For example, if you'd like to only collect Tweets that contain two specific hashtags, you can enter #starwars #space as one term. You can also combine, @mentions, keywords, and phrases together with hashtags as well.