Each platform has different rules on how far back we can access data. This article goes into details for each.
Below is a chart detailing our access to each platform and how far back we can retroactively pull data after the fact. If you are able to bring a .CSV of data we can ingest this content so it displays into Zoomph as if Zoomph originally pulled the content.
| Platform | Owned/ Earned | Timeframe | Notes |
| Owned | Unlimited | ||
| Earned | N/A | Facebook limitation | |
| Owned | Unlimited | ||
| Instagram Posts | Earned | Business & Creator accounts only | Instagram limitation |
| Instagram Stories | Earned | N/A | Instagram limitation |
| Instagram Hashtags | Earned | N/A | Instagram limitation |
| YouTube | Owned | Unlimited | |
| YouTube | Earned | Unlimited | |
| Owned |
Only the last 3,200 posts Only the last 250 posts with video. |
Twitter limitation | |
| Earned |
Clients can go back 7 days for any feed. Zoomph employees can access 30 days retroactively for any feed. |
Please reach out to the Zoomph team if you need more than this. | |
| Twitch | Owned |
Unlimited |
|
| Twitch | Earned |
Unlimited |
|
| TikTok | Owned |
Unlimited |
Questions? Feedback? Reach out to your Zoomph customer success representative or email us at support@zoomph.com